I have a paid subscription. How many servers can I use Hashbot on?
With a paid subscription, you can activate Hashbot on up to three servers. If you need access for more servers, please contact us and we’ll be happy to explore an upgrade or custom plan.How do I cancel my Hashbot subscription?
We’re sorry to see you go. We’d appreciate the opportunity to learn how we can better serve you. You can cancel your subscription at any time by following these steps:- Visit https://hashbot.com
- Click on “Login” at the top of the page
- Log in to your account
- Choose the cancellation option under your active plan
Note: Subscriptions are non-refundable. For more information, please review our Terms of Service.
Wick bot is banning DM Disabler as soon as I try to add it to my server. How can I fix this?
This issue occurs because Wick treats new bots like DM Disabler with caution. Fortunately, there’s a workaround:- Disable the joingate:
w!jg 1a ?off - Invite the DM Disabler bot to your server
- Re-enable the joingate:
w!jg 1a ?on
I’ve added some keywords to my blocked list, but Hashbot is not banning bad actors!
If Hashbot isn’t acting as expected, check the following:- Ensure the Hashbot role is placed above the roles of users it should moderate
- Verify that Fuzzy Mode is enabled (to catch Unicode and symbol variants)
- Confirm that your name filter syntax is correct (e.g., phrase vs. regex)